Reference

Terms & Conditions for your 4eve account

These terms set the rules for opening your account, using the lobby, and checking what you can access on 4eve.

India accessLocal lawAviatorUPIPhonePe
4eve Terms & Conditions for your 4eve account
CONTACT PATHS

How to reach policy support

If a clause needs a human read, use the path that matches your request. We can check account status, explain why a rule applies, and route correction requests through the same signed-in…

In-app chat Open chat from your signed-in account when you need a quick read on a clause, a blocked action, or a record mismatch. We can trace the session, check the rule path, and reply inside the same thread.
Help form Use the form if you want to request a correction, ask for a copy of the terms you accepted, or flag a section that needs clearer wording. Add the date and the relevant screen so we can locate it.
Email reply If your issue needs a written trail, send it by email after you log in and note the account name. We keep the reply tied to the request so you can refer back to it later.
DATA AND ACCESS

How we keep records safe

We keep account, device, session, and wallet records only for the period needed to run the contract, answer disputes, meet legal duties, and protect against misuse.

Account records

We keep the details you enter, login timestamps, device markers, and wallet entries so we can run the account, confirm actions you took, and settle any dispute tied to the contract.

Cookies

Cookies remember your session, language choice, and the pages you opened, which helps us tie the accepted version of the terms to the same account and reduce repeat checks.

Security checks

If a password reset, contact change, or wallet action looks unusual, we may ask you to verify the account again before the request moves ahead. That step protects both sides of the record.

Retention

We keep records for the period needed by law and for audit, fraud, and dispute handling. After that period, we delete or anonymise them where the rules allow.

Changes and corrections

You can ask us to correct contact details, update consent choices, or close an account through support. We act once we verify ownership and confirm the request matches the record.

Policy contact

If you want a copy of the terms you accepted or a record of a decision, contact support from the account area and mention the date, clause title, or wallet reference.

Questions about these terms

These questions cover how the contract starts, how access is limited by local law, and how you can ask us to correct a record. If a clause affects your account, the answer always follows the live wording on this page and any rule that applies in your region. Use the signed-in path when you need a written trail for later checks.

They start applying when you open an account, use the lobby, or send a wallet action through the site. From that point, your activity is handled under the live wording on this page and any local rule that also applies.

No. Access is available only where local law permits it. If your region is not allowed, we stop the account flow or keep that part of the service unavailable rather than change the rule.

We keep sign-in logs, contact changes, device markers, wallet entries, and support history. Those records help us confirm ownership, settle disputes, and meet legal duties for as long as the law requires.

We may change the wording when law, payment rails, or account controls change. The live page is the active version, and a material change may also be shown inside your account area.

Send the request from the signed-in account and state what needs to change. We may ask for matching details or a wallet reference before we update the record.

Use chat or the help form from your account area and quote the clause title or page section. That helps us route the request to the right team without extra back-and-forth.

Yes. Every wallet action, including UPI, Paytm, or PhonePe entries, sits under the same contract. Keep your records accurate, because the account history may be used to confirm your position later.